Privacy Policy
This Privacy Policy describes how Stardust candles co (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”.
What information do we collect?
We may collect, store and use the following kinds of personal information: information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation); information that you provide to us for the purpose of registering with us information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters any other information that you choose to send to us;
Using your personal information
Personal information submitted to us via this website or our electronic newsletters will be used for the purposes specified in this privacy policy or in relevant parts of the website.
We may use your personal information to: Administer the website; send you general (non-marketing) commercial communications; send you our newsletter and other marketing communications relating to our business which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (and you can inform us at any time if you no longer require marketing communications); We will not, without your express consent, provide your personal information to any third parties for the purpose of direct marketing.
Security of your personal information
We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our servers. You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
General Data Protection Regulations (GDPR) and Security
We are committed to ensuring that your information is secure and all personal data is collected and handled according to GDPR. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Stardust candles co, may send you information and offers for products, services and training opportunities. All individuals are provided with the opportunity to opt out of receiving information from us or having their details passed on to other organisations at any stage.
Cookies
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We may use both “session” cookies and “persistent” cookies on the website. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.
We will use the session cookies to: keep track of you whilst you navigate the website; keep track of items in your shopping basket; prevent fraud and increase website security.
We will use the persistent cookies to: enable our website to recognise you when you visit; keep track of your preferences in relation to your use of our website.
We use Google Analytics to analyse the use of this website, to generate statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html.
Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies.
International data transfers
Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.
Information which you provide may be transferred to countries (including the United States,) which do not have data protection laws equivalent to those in force in the European Economic Area. You expressly agree to such transfers of personal information.
Third party websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
Data controller
The data controller company responsible in respect of the information collected on this website is Stardust Candles co.
Disclosures
We may disclose your personal information to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this privacy policy.
In addition, we may disclose your personal information: to the extent that we are required to do so by law; in connection with any ongoing or prospective legal proceedings; in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); except as provided in this privacy policy, we will not provide your information to third parties.
Policy amendments
We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.
Your rights
You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to: the payment of a fee (currently fixed at €10,00); and the supply of appropriate evidence of your identity. We may withhold such personal information to the extent permitted by law.
You may instruct us not to process your personal information for marketing purposes. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
Updating information
Please let us know if the personal information which we hold about you needs to be corrected or updated.
Order information
- Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
- Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Source of collection: collected from you.
- Disclosure for a business purpose: shared with our processor Shopify, Courier Services and Stripe.
Minors
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
Contact
If you have any questions about this privacy policy or our treatment of your personal information, please email us at stardustcandlesco@gmail.com